I've forgotten my password / username
Don't sweat. Just click here and we'll send a reminder to your registered email address. Easy.
How do I credit my account?
To play in leagues, you'll need to raise a cash stake. This cash is withdrawn from your Who Knows Wins wallet, which is credited as and when you like via debit card or PayPal.
How do I change my payment method?
Just go to your account settings and delete, edit or add a debit card or PayPal address. It's that simple.
Can I have multiple payment methods?
Yes, you can have one or more debit card or PayPal address registered to your account. Before you credit your wallet, select the payment method you'd like to use.
Can I change to my predictions?
Yes, you can change your predictions up to 24 hours before the start of the league. When the league goes live, there won't be any second chances. That would be cheating!
Can I withdraw from a league and get a refund?
You can withdraw from a league and get a full refund on your cash stake up to 24 hours before the league begins. Once it is live, you cannot withdraw and there are no refunds.
Are leagues updated in real-time?
We monitor results as they happen, but league tables may take up to 24 hours to be updated.
How do I cancel my account?
There's no tie-in to Who Knows Wins, so you can cancel at any time. Just go to your account settings and click 'Cancel'. We'll be sad to see you go, but there are no hard feelings.